Blah Blah Blah Language Academy is a company run by Bárbara Moral Sanchez Ramades, and is registered in Spain under company registration CIF 48.808.971G. We are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Basis for processing personal data
The paragraphs in this section explain how and why we process your personal data, as well as the legal basis on which we carry out this processing.
To enter into and perform contracts with you: Where you ask us to provide language services to you, we will process your personal data to provide these services to you. Our use of your personal data in this way includes, in particular, adding your personal data into our admin software (provided by a third party, www.ender.es) which generates your contract. We need to process your personal data in this way to enter into and perform contract with you. If you do not wish to provide us with your personal data in this way, you will be unable to use our services.
For marketing purposes: We will process your personal data to provide you with marketing communications, from Blah Blah Blah Language Academy only, in line with the services you have used with us before or have inquired about.
The legal basis on which we process your personal data in these circumstances is our legitimate interest to provide you with the best possible service we can, and to ensure that you can use our services offered in future.
If our business is sold: We will transfer your personal data to a third party: in the event that we buy or sell any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets (at all times in accordance with all applicable data protection laws); or if Blah Blah Blah Language Academy or substantially all of its assets are acquired by a third party, in which case personal data held by Blah Blah Blah Language Academy about its customers will be one of the assets transferred to the purchaser.
In each case, the legal basis on which we process your personal data in these circumstances is our legitimate interest to ensure our business can be continued by a purchaser. If you object to our use of your personal data in this way, the relevant seller or buyer of our business may not be able to provide services to you.
Information we collect from you
We will collect and process the following data about you:
Information you give us. This is information about you that you give us by filling in forms on our site www.blahblahblahacademy.com (our “Website”) or by corresponding with us by phone, e-mail, Facebook or otherwise. It includes information you provide when you inquire for and/or register to our services, use our Website and/or reply to our newsletters. The information you give us may include your name, address, e-mail address and phone number.
“A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.”
You can find the cookies we use on our website.
Where we store personal data
All information you provide to us is stored in our administration and customer relation management software. The software we use is provided by Ender (www.ender.es), they use secure servers to store the data we administre into the software system.
Period of storage
Where we have processed your personal data to provide you with marketing communications, we may contact you at least every 12 months to ensure you are happy to continue receiving such communications. If you tell us that you no longer wish to receive such communications, your personal data will be removed from our list.
Your rights under data protection laws
Right to object
You have the right to object to us processing your personal data where we are processing your personal data: based on our legitimate interests (as set out above). If you ask us to stop processing your personal data on this basis, we will stop processing your personal data unless we can demonstrate compelling grounds as to why the processing should continue in accordance with data protection laws; and for direct marketing purposes. If you ask us to stop processing your personal data on this basis, we will stop.
Right of access
You have the right to receive confirmation as to whether your personal data is being processed by us, as well as various other information relating to our use of your personal data. You also have the right to access your personal data which we are processing.
Right to rectification
You have the right to require us to rectify any inaccurate personal data we hold about you. You also have the right to have incomplete personal data we hold about you completed, by providing a supplementary statement to us.
Right to restriction
You have the right to restrict our processing of your personal data where: the accuracy of the personal data is being contested by you; the processing by us of your personal data is unlawful, but you do not want the relevant personal data erased; or we are processing your data on the basis of our legitimate interest(as set out above) and you:
- object to our processing on this basis; and
- want processing of the relevant personal data to be restricted until it can be determined whether our legitimate interest overrides your legitimate interest.
Where any exercise by you of your right to restriction determines that our processing of particular personal data is to be restricted, we will then only process the relevant personal data in accordance with your consent and, in addition, for storage purposes.
Right to data portability
You have the right to receive your personal data in structured, standard machine readable format and the right to transmit such personal data to another controller.
Right to erasure
You have the right to require we erase your personal data which we are processing where at least one of the following grounds applies: the processing is no longer necessary in relation to the purposes for which your personal data were collected or otherwise processed; our processing of your personal data is based on your consent, you have subsequently withdrawn your consent and there is no other legal ground we can use to process your personal data; you object to the processing as set out in the “right to object” section of this policy and we have no overriding legitimate interest for our processing; the personal data have been unlawfully processed; and the erasure is required for compliance with a law to which we are subject.
“You also have the right to lodge a complaint with the Agencia Española de Protección de Datos, the supervisory authority for data protection issues in Spain.”
Exercising your rights
You can exercise such rights by contacting us at firstname.lastname@example.org.
Links on our website
Our website may, from time to time, contain links to and from the websites of our partner networks and affiliates. Our service connects you to different websites. If you follow a link to any of these websites or use our service, please note that you have left our website and these websites have their own privacy policies. We do not accept any responsibility or liability for these policies or websites. Please check these policies before you submit any personal data to these websites.